Workplace

Credentialing

One platform for initial credentialing, re-credentialing, license tracking, and payer enrollment, built for hospitals, health systems, and multi-site healthcare organizations that can’t afford verification delays.

Key Features

Everything medical staff offices need to credential, verify, and stay audit-ready.

01

Purpose-built for medical staff offices

Workflows designed around how MSOs and credentialing coordinators actually work, initial credentialing, re-credentialing, delegated agreements, and locum tracking, handled in one system.

02

Primary source verification, automated

Direct connections to state boards, NPDB, OIG, SAM, and certification bodies. Verifications run in the background and update provider files automatically, no more manual phone calls or fax chases.

03

Expiration alerts and renewal workflows

Track every license, DEA registration, board certification, and malpractice policy in one dashboard. Automated alerts and assigned renewal tasks make sure nothing expires unnoticed.

04

Connected to your credentialing ecosystem

Pre-built integrations with HRIS, EHR, billing, and payer enrollment systems, plus open APIs for credential exchange. Provider data stays consistent across every system that depends on it.

05

Audit-ready dashboards and analytics

Real-time visibility into application status, turnaround times, expiring credentials, and re-credentialing cycles. Export survey-ready reports for NCQA, URAC, Joint Commission, and internal reviews.

06

Built for NCQA, URAC, and Joint Commission standards

Workflows aligned with US healthcare accreditation requirements. Full audit trail, role-based access, OIG/SAM exclusion monitoring, and BAAs, survey-ready by default.

How it Works

Three connected stages that take every provider from application to active and keep them current.

1

Capture & centralize

Collect provider applications, attestations, and supporting documents through a single intake workflow. Every credential, license, and CV lives in one verified provider file, no more shared inboxes or scattered folders.

2

Verify & approve

Primary source checks run automatically against NPDB, OIG, SAM, state boards, and certification bodies. Credentialing committees review complete files inside the platform with full audit trails on every decision.

3

Monitor & renew

Track expirations, sanctions, and re-credentialing cycles in real time. Automated alerts assign renewal tasks before deadlines hit, and continuous OIG/SAM monitoring keeps your roster compliant year-round.

Outcomes our customers see

Real credentialing and compliance benchmarks from healthcare organizations on eCareHRMS.

50%
Faster credentialing turnaround
From application to approval
90%
Automated primary source verifications
No manual chase, no missed sources
Zero
Missed expirations
Continuous tracking and renewal alerts
168+
Healthcare orgs
Trust eCareHRMS today

Frequently asked questions about Credentialing

Practical answers for MSO coordinators, compliance officers, and CMOs evaluating eCareHRMS.

Credentialing is the process of verifying a provider’s qualifications like licenses, education, training, board certifications, work history, and sanctions before they treat patients or bill payers. eCareHRMS automates this end-to-end, from initial application through re-credentialing, expiration tracking, and ongoing OIG/SAM monitoring.

Most healthcare organizations go live in 6 to 10 weeks, depending on provider volume, accreditation requirements, and integration scope. Implementation covers data migration from legacy systems, integration setup, role-based training, and a parallel-environment cutover, so active credentialing cycles never pause.

Yes. Provider PHI and credential records are encrypted in transit (TLS 1.3) and at rest (AES-256), with role-based access controls and full audit logging. eCareHRMS is SOC 2 Type II and HITRUST CSF certified, signs BAAs with every healthcare customer, and supports NCQA, URAC, and Joint Commission audit requirements.

eCareHRMS connects to your EHR through pre-built integrations and FHIR/REST APIs, so verified provider records sync automatically into clinical and billing systems. It also connects to HRIS, payer enrollment platforms, NPDB, OIG, SAM, and state licensing boards, keeping every system aligned on a single source of truth.

Every customer gets a dedicated Customer Success Manager, onboarding support through your first credentialing cycle, and ongoing access to a credentialing-specialized support team. Enterprise plans include quarterly business reviews, audit preparation support, and a named technical contact.

Pricing is based on the number of providers credentialed and the modules you need initial credentialing, re-credentialing, license tracking, or the full suite. Most plans are billed per provider per month with volume-based pricing for health systems and multi-site organizations. Talk to our team for a quote tailored to your provider count.

Ready to credential faster and stay audit-ready?

A 30-minute conversation with our team is enough to see how eCareHRMS replaces manual verification, shortens cycle times, and keeps your roster audit-ready.

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